If possible, signal or pass a note to other staff to listen and help notify authorities.DO NOT HANG UP, even if the caller does.Be polite and show interest to keep them talking.

Keep the caller on the line as long as possible.

Refer to the DHS Bomb Threat Checklist for guidance, if available.

Call 9-1-1 or your local law enforcement if no facility supervisor is available.

(See below for assistance with developing a plan for your facility or location.) Notify your facility supervisor, such as a manager, operator, or administrator, or follow your facility's standard operating procedure.Facility supervisors and law enforcement will be in the best position to determine the credibility of the threat. Every bomb threat is unique and should be handled in the context of the facility or environment in which it occurs. If You Receive a Bomb Threatīomb threats are most commonly received via phone, but are also made in person, via email, written note, or other means. The guidance and resources listed below outline in-depth procedures for either bomb threats or suspicious items and will help you prepare and react appropriately during these events. How quickly and safely you react to a bomb threat could save lives, including your own. Bomb threats or suspicious items should always be taken seriously.

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